Privacy Policy

Introduction

Lofte ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this privacy policy carefully. By using Lofte, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

When you create an account, we collect:

• Email address
• Display name
• Profile photo (optional)

Usage Information

We automatically collect certain information when you use the app:

• Check-in history and timestamps
• Streak data and progress
• Pact memberships and activity
• Messages sent within pact groups

Location Information

With your permission, we collect your location to verify check-ins at specific locations (such as gyms). We only access your location when you are actively checking in, not in the background. We do not store your precise location - only the location you check in at.

Diagnostics Information

We automatically collect diagnostic data to help us improve the app:

• Crash reports and error logs
• Performance metrics (app launch time, responsiveness)
• Battery and memory usage statistics

This data is collected using Apple's MetricKit framework and is not linked to your personal identity. It helps us identify and fix issues to provide a better experience.

How We Use Your Information

We use the information we collect to:

• Provide and maintain the Lofte service
• Track your check-ins and streaks
• Connect you with your pact members
• Send you notifications about your streaks and pact activity
• Improve and personalise your experience
• Communicate with you about updates and new features
• Ensure the security of our service
• Diagnose and fix technical issues

Information Sharing

We share your information in the following circumstances:

• With your pact members: Your display name, profile photo, check-in activity, and streak status are visible to members of pacts you join.
• Service providers: We may share information with third-party vendors who help us operate our service (e.g., cloud hosting).
• Legal requirements: We may disclose information if required by law or in response to valid legal requests.

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your account and associated data at any time by contacting us at lofte.app@gmail.com.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Data portability
• Objection to processing

To exercise these rights, please contact us at lofte.app@gmail.com.

Children's Privacy

Lofte is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

lofte.app@gmail.com